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Contact Information

Last updated: 19 June 2026  ·  Applies to verticeco.com
Website
Response time
Within 2 business days
Support hours
Monday to Friday
9:00 to 18:00 GMT

Customer support

For questions about your order, returns, exchanges, or any other enquiry, please contact us at support@verticeco.com. We aim to respond to all enquiries within 2 business days.

When contacting us about an order, please include your order number in the subject line to help us resolve your enquiry as quickly as possible.

Response timesGeneral enquiries: within 2 business days. Return and refund requests: within 2 business days. Data rights requests (GDPR, CCPA, ACL): within 30 days as required by law.

What we can help with

Our support team can assist with order status and tracking, returns and exchanges, refunds and store credit, product questions, account issues, and any other queries related to your experience at verticeco.com.